First Notice Of Loss

#How are claims submitted?

Landlords must notify PandaGuarantee of a default within 45 business days of the first missed rent payment. To submit a First Notice of Loss, select “First Notice of Loss” under the applicable active policy in the landlord dashboard.

Submitting this notice initiates the claims process and fulfills the landlord’s obligation to notify PandaGuarantee of the default. Our team will follow up to guide you through the next steps. You may also contact support@pandaguarantee.com for assistance.

For a complete claim, we typically require an updated rent ledger and a copy of the fully executed lease. Providing these documents with your initial submission will help expedite the review process.

#How quickly are claims reviewed?

Claims are reviewed promptly once all required documentation has been received.

Once a claim is approved, payment is typically issued within two business days.