How PandaGuarantee works for landlords

#1. Set up your landlord account

Start by setting up your PandaGuarantee account and properties.

• Create your landlord account — Activate your account through the invitation from PandaGuarantee.
• Register your properties — Confirm the property name, address, and beneficiary information.
• Add sub-users — Give your team access to the appropriate properties.

→ Learn how to set up your landlord account

#2. Invite your tenant

Once your account and property are ready, pre-fill the tenant’s lease details and send an invitation from your landlord dashboard. The tenant will receive a link to complete their PandaGuarantee application.

→ Learn how to invite a tenant

#3. Tenant application & underwriting

The tenant submits their application and completes any required verification. PandaGuarantee then reviews the application through our underwriting process.

If approved, the tenant will receive an invoice and agreement to complete. If denied, the landlord will receive an email notification.

→ Understanding application statuses

#4. Policy issuance

Once the tenant completes the required payment and agreement, PandaGuarantee issues the policy. The issued policy will be available in your landlord dashboard.

→ Viewing and downloading issued policies

#5. Manage your policy throughout the lease

Once the policy is active, you can manage it throughout the lease. If lease details change, such as the rent, lease term, unit, or property, you can submit a policy change request.

If a covered loss occurs, you can submit a claim to PandaGuarantee with the required supporting documentation.

→ Request a policy change
→ How to file a claim